By agreeing to the Terms and Conditions, you agree to have your convention packet mailed to the mailing address on file, and acknowledge that you have verified your address. Any registrations after Monday February 25th, 2019 will be required to be picked up at registration.
By registering for convention, you agree not to sell, trade, transfer or share your IMD number, email confirmation, level ribbons, invite-only event tickets or name badges. In the case that Team National determines that you have violated this policy, Team National has the right to cancel your badge(s) and keep any money paid by you.
By attending this convention, you agree to allow Team National, the right to use your image and/or likeness by media now known or hereafter devised for advertising and/or other promotional purposes. You also agree not to record or live-stream any part of the general session or information intended only for IMDs only.
You must wear and display your badge at all times during the convention. Team National reserves the right to refuse admission, to refuse service and/or to cancel/revoke your membership and/or badge at any time under Team National’s discretion.
Team National may perform any of the following validation of badges on entry to any area of the convention. These measures are an effort to prevent illegal badge duplication and unauthorized reselling. Team National may scan a barcode, require a photo ID that matches the name on the badge, and examine the badge with other technological and/or physical methods to verify authenticity of the badge and holder. Before leaving any registration area please make sure that the name on the badge matches your identification.
You must be a registered and active IMD to be entitled to purchase, register and attend convention. Children (under 18 years of age) may not register as an IMD, and if attending, will only be allowed in the Family Room accompanied by a registered adult. Team National does not provide child care and are not responsible for children. All children must be accompanied by a registered adult at all times. Everyone in attendance must have a valid ID. This includes attendees, volunteers, vendors/retailers, speakers, and staff.
Access to VIP areas will only be allowed with a valid VIP wristband. Lost wristbands will not be replaced and cannot be repurchased. Similarly, admission to the Pin Mover’s Luncheon will only be allowed with a Pin Mover’s Ticket. Lost tickets will not be replaced or available for repurchase.
If you have financed your convention ticket, the remaining balance is due by January 17th, 2019 5:00pm EST.
Please Note: You are responsible for calling the Events Department and making your payments on a schedule that best fits you. If your ticket is not paid in full by January 17th, 2019 5:00pm EST, the credit card used to make your down payment will be charged for the remaining balance. If the credit card is to decline, the registration will be cancelled with a $50.00 cancellation fee per person.
Cancellations made before February 13th, 2019 5:00pm EST are subject to a $50.00 cancellation fee per person.
Cancellations made between February 13th, 2019 5:00pm EST and March 7th, 2019 5:00pm EST are subject to a $100.00 cancellation fee per person.
There are No Refunds or Cancellations after March 7th, 2019 5:00pm EST.
Any cancellations made after packets have been mailed on February 13th, 2019 and before the cancellation deadline of March 7th, 2019, must return their registration packet to receive a refund (minus the $100 cancellation fee each).
Requests must be made in writing to firstname.lastname@example.org and refund will only be processed once packet is received no later than Friday March 15th, 2019 at 5:00pm EST.
Only the following exceptions will be made:
Death in the immediate family
Severe weather preventing travel to the convention
*Appropriate documentation must be furnished to Team National at email@example.com prior to Friday March 15th, 2019 at 5:00pm EST to qualify for a partial refund. (Minimum $50.00 penalty fee per ticket applies)
You may transfer your convention ticket until February 13th, 2019 5:00pm EST. A transfer fee of $50 per ticket will apply.
An official request must be emailed to the Team National Event Department at firstname.lastname@example.org, with the name and IMD number of the original and new ticket holders. Once the request is submitted, the owner of the ticket must call in to pay the $50 transfer fee to complete the transfer.
Please Note: Transfer of tickets will not be completed unless we have payment for the transfer fee at time of transfer. All tickets must be paid in full in order to be transferred.
There are NO Ticket Transfers after February 13th, 2019 5:00pm EST. No Exceptions.