When is the last day for financing?
The last day to finish paying off your ticket is June 6th, 2019 11:59pm Eastern Time. If tickets are not paid in full by that date, the card used to make the down payment will be drafted for the remaining balance. If the card declines, the tickets will be canceled and a $50.00 processing fee per ticket will apply.
How can I cancel my ticket?
Tickets may be canceled with a $50.00 cancellation fee per ticket until July 1st, 2019 11:59pm Eastern Time. After July 1st, 2019 cancellation fees will be $100.00 per ticket until July 22nd, 2019 11:59pm Eastern Time.
After July 22nd, 2019 11:59 pm, Eastern Time there will be no refunds.
All cancellation request can be processed over the phone, 954-584-2151 x 5, or via email, firstname.lastname@example.org
Can I transfer my ticket to someone if I can no longer attend?
Tickets are transferable for a $50.00 processing fee until July 1st, 2019 5:00pm Eastern Time.
Can I bring my child?
National Conventions are intended for Adult education and networking purposes and thus children are not allowed in the main areas of the convention center and arena. We do not provide childcare, but for families who cannot get alternative accommodations, a family room will be available with a real-time streaming of the event for registered parents who wish to bring their kids. All children (Under 18) must be accompanied by a ticket-holding adult at all times in the children’s room. Children over 18 must have their own IMD Number and a valid ticket.
How can I get VIP seating?
To qualify for VIP seating, you must become a Presidential Director or have moved a Pin Level to Bronze or above between the March 2019 Houston Convention to business ending May 31st, 2019 11:59pm, Eastern Time.
What is a Bus Tour?
Bus Tours are corporate office tours offered during convention where we pick you up at the Broward County Convention Center and take you to our lovely corporate office. There you can tour and meet your favorite Team National staff members, and get a glimpse of what it is like behind the scenes. Tours are only for convention attendees using our shuttle services. Personal vehicles, taxis, Ubers, etc. are not allowed on the property of the corporate home office during convention.